About Us
- State-licensed Personal Care Provider in Tennessee
- VA Contract Holder – serving veterans with dignity
- Locally owned and operated by My Dignity Personal Care Services and CDC Seniors (Senior living communities)
- Member, Tennessee Home Care & Hospice Association
- Minority-owned business – supplier diversity certified
The Clinical Challenge
- 1 in 3 seniors experience a fall within 90 days post-discharge.
- Falls significantly contribute to hospital readmissions and impact quality metrics.
- Hospitals lack a rapid-install partner for home safety equipment.
- Case managers scramble to coordinate disparate services.
Our Turnkey Solution
- Rapid deployment of home safety equipment within 24–48 hrs.
- CAPS-certified assessments ensuring adherence to best practices.
- Professional installation of grab bars, rails, lighting, and more.
- Seamless documentation: photos, compliance reports, and billing support.
Referral & Billing Benefits
Zero Cost to Your Budget – billed to patient insurance or family, not the hospital.
- Direct referral intake for case managers and discharge planners.
- Vendor-ready: aligns with Medicare Advantage, TennCare MCOs, LTCi.
- Detailed invoicing support: CPT/HCPCS coding and claim assistance.
- Supplier diversity: local, minority-owned partner.
Clinical Evidence & Outcomes
Up to 50% reduction in falls and related hospital readmissions
- After comprehensive home safety interventions, including
- CAPS assessments
Agency for Healthcare Research and Quality (AHRQ)
39–50% fewer fall-related injuries among high-risk seniors
- supported by Cochrane systematic review of 59 RCTs
- Cochrane Library, 2012
31–45% reduction in falls with CAPS-certified home modifications plus therapy
- JAMA Internal Medicine, 2018
48% fewer fall-related hospitalizations after OT-led home modifications
- Journal of the American Geriatrics Society, 2010
CDC STEADI Program reports 30–50% fewer falls using tailored home safety
- Centers for Disease Control and Prevention (CDC)
- Improved HCAHPS scores on ‘Safe Discharge’ domains.
- Faster turnover: average install within 36 hours.
- High patient satisfaction: 4.8/5 average rating.
ROI for Your Health System
- Service Cost – Billed to patient/insurer ($595–$2,495)
- Avg. Fall Readmission Cost – $15,000+ per event
- Net Hospital Savings – 100% of avoided readmission costs
- ROI Example – Every $1,000 invested saves ~$5,000 in readmission costs
Clinical Workflow Integration
- Case manager flags patient for home safety need.
- We schedule CAPS assessment and install within 2 days.
- Install team coordinates with home health therapists.
- Documentation sent back to hospital EMR or discharge summary.
- Billing department handles claims and denials follow-up.
Next Steps & Partnership
Schedule a pilot program for orthopedic or cardiac discharges
Establish referral protocols and contact points.
Align on billing workflows and MCO/vendor setup.
Contact us to begin improving patient safety today
